Reduce the risk of community failure.

Clocktower Advisors helps B2B enterprises and mission-driven organizations design, govern, and operate online communities that don’t stall, fragment, or quietly fail—especially during platform change and economic uncertainty.

Talk with an Advisor
Talk with an Advisor

ONLINE COMMUNITIES

Communities that hold up under pressure

Online communities create value only when strategy, governance, and operations are aligned. We work with organizations that need their communities to survive leadership change, platform migrations, compliance scrutiny, and shifting business priorities.

What we help you manage:

  • Platform and vendor risk

  • Decision paralysis and silent misalignment

  • Over-investment without measurable return

  • Loss of trust with customers, partners, or members

Learn how we reduce community risk →

DIGITAL WORKPLACE

Reduce friction. Reduce exposure. Increase clarity.

Digital workplaces fail when tools multiply faster than decisions. We help organizations rationalize collaboration platforms, clarify ownership, and reduce the operational and cultural risk that comes from fragmented employee experience.

Our focus is to reduce:

  • Tool sprawl and redundancy

  • Unclear governance and accountability

  • Low adoption masked as “change resistance”

Learn how we simplify digital work →

Experience that prevents avoidable mistakes

With 25+ years advising enterprises, nonprofits, and platforms, we’ve seen where communities break—and why. That pattern recognition helps clients avoid costly resets, failed migrations, and confidence loss at the executive level.

About Us
About Us
Featured
Your Community's Problem Members Aren't the Problem
Your Community's Problem Members Aren't the Problem

Dr. Ruth Diaz spent a year interviewing trolls mid-troll. What she found should change how you think about moderation.

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Why Your Organization Needs More Than a Network — And What to Do About It
Why Your Organization Needs More Than a Network — And What to Do About It

Your organization already has a network — but if your members aren't showing up between events, sharing openly, or deepening their commitment to your mission, what you have isn't a community yet, and that distinction may be the most important thing you read this year.

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Why Your Enterprise Community Strategy Is Failing (And What to Do About It)
Why Your Enterprise Community Strategy Is Failing (And What to Do About It)

After years helping organizations build communities that actually work, I've watched the same mistakes play out over and over — and the platform you chose is rarely the problem.

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Practical thinking on community risk, governance, and resilience

What people are saying

Stephen Nangeroni, Senior Partner Operations Manager, Vimeo

"Clocktower Advisors helped us become more prepared, strategic, and confident in expanding our community programs."

Stephen Nangeroni, Senior Partner Operations Manager, Vimeo

"Todd helped us build something that didn't exist. His thought leadership and willingness to work across every level of our organization made the difference."

Michael Johnson, Digital Media Director, The Kern Family Foundation

"Todd takes complex, ambiguous situations and brings out a successful outcome. It is rare to see an executive with a combination of intellect, humility and high professional standards."

Michael Johnson, Digital Media Director, The Kern Family Foundation

Who we’ve worked with