Reduce the risk of community failure.
Leadership is asking harder questions about your community investment. Clocktower Advisors helps you get ahead of the answers — through strategy, governance, and an independent perspective that tells you what's actually going on.
ONLINE COMMUNITIES
Where are you right now?
Most community engagements start with one of these four situations. Find yours.
"We've decided to build a community. Now what?"
Most organizations reach this moment with more enthusiasm than infrastructure. The platform options are overwhelming and the risk of a flat launch is real. We help you avoid decisions that are expensive to reverse.
Deliverable: Community Strategy & Platform Selection
"Leadership is losing faith in our community investment."
Executives are asking harder questions and the community team doesn't have satisfying answers. We help you build the internal case, align stakeholders, and translate community activity into language that holds up in the boardroom.
Deliverable: Executive Alignment & Stakeholder Briefings
"Our community is live. But something isn't working."
The same five people post. Everyone else has gone quiet. Leadership is starting to ask whether this was worth the investment. We diagnose what's actually broken — strategy, governance, operations, or all three — and give you a clear path forward.
Deliverable: Community Audit & Roadmap
"We need to move platforms. The clock is ticking."
Your vendor got acquired, is sunsetting your platform, or simply isn't delivering anymore. The pressure to move is real — and so is the risk of choosing wrong again. We help you evaluate options without vendor bias and plan a transition that protects your membership.
Deliverable: Platform Risk Assessment & Migration Strategy
Book a call to talk through your situation.
Reduce friction. Reduce exposure. Increase clarity.
Digital workplaces fail when tools multiply faster than decisions. We help organizations rationalize collaboration platforms, clarify ownership, and reduce the operational and cultural risk that comes from fragmented employee experience.
Our focus is to reduce:
Tool sprawl and redundancy
Unclear governance and accountability
Low adoption masked as “change resistance”
Experience that prevents avoidable mistakes
With 25+ years advising enterprises, nonprofits, and platforms, we’ve seen where communities break—and why. That pattern recognition helps clients avoid costly resets, failed migrations, and confidence loss at the executive level.
Practical thinking on community risk, governance, and resilience
What people are saying
"Clocktower Advisors helped us become more prepared, strategic, and confident in expanding our community programs."
Stephen Nangeroni, Senior Partner Operations Manager, Vimeo
"Todd helped us build something that didn't exist. His thought leadership and willingness to work across every level of our organization made the difference."
Michael Johnson, Digital Media Director, The Kern Family Foundation
"Todd takes complex, ambiguous situations and brings out a successful outcome. It is rare to see an executive with a combination of intellect, humility and high professional standards."
Michael Johnson, Digital Media Director, The Kern Family Foundation
Who we’ve worked with
