Built specifically for B2B SaaS businesses, Gainsight is a Customer Success Community Platform that uses the power of community to measurably improve customer engagement.
As a result, customer success is transformed to become a direct driver of business growth. Companies enjoy greater-than-average engagement, broader product adoption, higher retention rates, improved upsell, lower support costs and increased ARR, while their customer success and support teams get to focus on higher value initiatives and proactive outreach.
Why Gainsight? Clocktower partners with Gainsight because it is a powerhouse SaaS platform with deep expertise supporting B2B organizations, one of our specialties. It’s a powerful platform with a thoughtful user experience.
Partnership announcement
“We’re thrilled to partner with Clocktower Advisors who share our vision of creating engaging online communities that transform the legacy approach towards customer success,”
“A successful customer success community starts with thoughtful strategy, and the Clocktower team are leaders in not just creating this approach, but carrying this through during the implementation process.”
— Robin van Lieshout, CEO of inSided
“The Gainsight team is a powerhouse of value for technology and SaaS companies. Their sharp focus allows them to serve these verticals in a highly engaging and unique way that includes ideation, embeddable widgets, Zapier integrations, and much more. They can stand up new communities in just five weeks, including with data migrations. That just doesn't happen in my experience and made me excited to work with them,"
— Todd Nilson, president of Clocktower Advisors
We are here to help
Talking to an experienced digital strategist can help you to clarify your goals. We understand the broader ecosystem of tools and platforms available and can help you to navigate the complexities and decision-making. Schedule a short, no obligation call with us.