Ideas and inspiration for building vibrant communities online

Online Communities Todd Nilson Online Communities Todd Nilson

Cultivating Fun and Trust: How Online Communities Enhance Customer Experience

How does cultivating a culture of fun and trust results in 41% revenue growth, 49% faster profit growth, and 51% better customer retention?

Product strategy and customer experience expert Christina Persson will join Todd Nilson on this episode of Talk About Your Community to discuss the combined power of Online Communities and Customer Experience.

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Online Communities Todd Nilson Online Communities Todd Nilson

Improv: Cultivating Confidence, Creativity, and Collaboration

Customer advocacy marketing expert Lauren Turner will be hosting a series of improv games with Todd Nilson and professional storyteller Ahmadou Diallo as participants in this special livestream event. Together, they will showcase how creating a container of trust, fun, and creativity can bring a multitude of benefits, especially for customer-facing roles and communities.

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Online Communities Todd Nilson Online Communities Todd Nilson

Embracing 2024: Chief Community Officer Roles, Consulting Trends, and Online Community Insights

Jumpstart 2024 with Clocktower Advisors! Explore the evolution of community leadership with our new focus on fractional Chief Community Officer roles and the latest trends in consulting. Join our 'Talk About Your Community' livestream for expert insights across psychology, sociology, and more. Plus, don't miss Todd's new YouTube series on the CCO role.

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